CRM
Training & Workshops
This track is focused on equipping business users, administrators, and developers with the skills to optimize and automate CRM systems. Courses cover topics such as building (visual) automation pipelines, reporting, and using applications and best practices to ensure data quality and proactively resolve data quality issues. Learners will also understand how to evaluate their Salesforce setups and tackle structural technical debt for long-term health and easier maintenance.
CRM Courses
Connect, clean up and simplify your Salesforce org, for admins, developers and business teams.
Scalefree
Real-Time Salesforce Integration: Connecting APIs, Flows, and External Systems
Eliminate manual data entry and fragmented processes. Learn to build bi-directional integrations between Salesforce and your ERP, webshop, website, or marketing tools, using real-time, batch, and event-driven patterns.
Scalefree
Salesforce Health: Easy Fixing, Reporting, and Automating Data Quality
Increase your CRM’s credibility. Learn to restore Salesforce health with standard tools, dashboards, and validation rules, then use AI to cleanse records, validate addresses, and enrich data.
Scalefree
Salesforce Administration Best Practices: Eliminating Technical Debt & Simplifying Maintenance
Reduce admin overhead and bottlenecks. Learn to replace complex profiles with permission set groups, audit and purge unused reports, and fix Flow and Apex anti-patterns that cause silent failures.
CRM Trainers
Markus Lewandowski
Managing Consultant
Markus Lewandowski is a Managing Consultant at Scalefree and lecturer at Hochschule Hannover focused on AI and Business Process Automation. His ten years of CRM experience and practical leadership help data teams build smart automation into daily operations.
Christof Wenzeritt
CEO
Christof Wenzeritt, CEO of Scalefree, has a background across data & AI strategy and business operations. He specializes in turning multi-departmental complexity into clear, cohesive execution that aligns both technical and business teams.
Unsure what to choose or interested in customized options?
Tell us about your Salesforce org, the systems it needs to connect to and where data quality or maintenance slows you down, and we will put together the right training for your team.
